Introduction

This Privacy Policy explains how Local Listings ("Platform", "we", "us", "our") collects, uses, stores, discloses, and protects personal information when you access or use the Platform. By using the Platform, you acknowledge that you have read and understood this Privacy Policy. This Policy forms part of our Terms of Use.

Information We Collect

We may collect personal information that you voluntarily provide, including your email address, account credentials, profile information, communications submitted through the Platform, and any identity verification documentation where required. We may also automatically collect technical information such as IP address, browser type, device information, and usage data relating to your interaction with the Platform. Additionally, we collect advert content and associated metadata necessary for the operation of the Platform.

Purpose of Processing

We process personal information for legitimate operational purposes, including account administration, content moderation, communication between users, responding to enquiries, enforcing our Terms of Use, preventing fraud or unlawful conduct, and complying with legal obligations. Information is processed only to the extent reasonably necessary for these purposes.

Identity Verification

Where identity verification is required, we may collect additional personal information for compliance and security purposes. Such information will be used solely for verification, fraud prevention, and regulatory compliance. Failure to provide requested information may result in restricted access or account suspension.

Data Retention

We retain personal information only for as long as reasonably necessary to fulfil operational, contractual, security, or legal obligations. Messages associated with expired or deleted adverts may be permanently removed. Users may request export of message threads prior to deletion where functionality permits.

Disclosure of Information

We do not sell personal information. We may disclose personal information where required by law, court order, regulatory authority, or where necessary to protect the rights, property, or safety of the Platform, its users, or the public. We may also share information with trusted service providers who assist in operating the Platform, subject to appropriate confidentiality obligations.

Data Security

We implement reasonable technical and organisational safeguards designed to protect personal information against unauthorised access, alteration, disclosure, or destruction. However, no electronic transmission or storage system can be guaranteed to be completely secure, and users acknowledge this inherent risk.

User Rights

Subject to applicable law, users may request access to their personal information, correction of inaccurate data, or deletion of information where retention is not legally required. Requests may be submitted through the contact details provided below. We reserve the right to verify identity before processing such requests.

Data Storage and Transfers

Personal information may be stored or processed on servers located outside of Trinidad and Tobago where service providers are engaged. By using the Platform, you acknowledge that your information may be transferred and processed in jurisdictions with different data protection standards.

Cookies and Tracking Technologies

The Platform may use cookies or similar technologies to enhance functionality, analyse usage patterns, and improve user experience. Users may adjust browser settings to refuse cookies, though certain features of the Platform may not function properly as a result.

Children’s Privacy

The Platform is not intended for individuals under the age of eighteen (18). We do not knowingly collect personal information from minors. If we become aware that such information has been collected, we will take reasonable steps to delete it.

Changes to this Privacy Policy

We may update this Privacy Policy from time to time to reflect operational, legal, or regulatory changes. Updates will be published on the Platform, and continued use following publication constitutes acceptance of the revised Policy.

Contact Information

If you have questions regarding this Privacy Policy or wish to exercise your rights, you may contact us at the email address provided on the Platform. We may require verification of identity before responding to requests involving personal information.